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FAQs

Do I need any painting experience to create the DIY painting?

Absolutely Not! We pride ourselves on the step by step instructions we provide for you to be able to create the desired painting by following the instructions. Off course we support and promote using your own creative flare. We are only here to help you bring your creativity out from within.

What is the suggested age range for your paint kits?

Our suggested age is from 8+ anyone younger would need adult assistance. However, some paint kits are have an older suggested age. Please always refer to the desired paint kit page or contact us any time for any questions. 

Do your kits come with brushes?

Yes! Every paint kit you order from Dip N’ Paint comes with a set of brushes that you will need to create the masterpiece. 

How do I contact Dip N’ Paint?

The Customer Happiness team is here for you! Our hours are Sunday-Thursday from  10 am  5pm. There are a couple of ways to reach us to make this as easy as possible for you:

We're so sorry if we miss your call. While our team is working from home it's been harder for us to answer the phone consistently. If we miss your call please leave a voicemail. At the moment, the best way to reach us is by emailing us at DipNPaintNY@gmail.com.

Do you have video tutorials?

We soon will be releasing video tutorials on our current paint kits. You will be able to find them in our blog or out Youtube Channel. Our Dip N’ Paint video tutorial academy will feature many step by step instructional videos for paintings and painting skills. Stay Tuned! 

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Want to collaborate with Dip N’ Paint?

We're so happy to hear that and are excited to hear from you! Send us an email at dipnpaintny@gmail.com with your request and we'll pass it along to our team. We get a lot of requests so please allow some time for us to get back to you. 

We just ordered a couples kit and its a gift, can you write a personal note for us?

Yes OFF COURSE!! All you need to do is email DipNPaintny@gmail.com with your order number and the personal note you would like included in the Couples Kit and we will gladly include free of charge. We love making our customers happy!